Terms of service

📜 Terms of Service

Last updated: January 31 2026

Welcome to our store. By visiting our website and/or purchasing from us, you agree to the following Terms of Service.

1. Overview

This website is operated by [Your Store Name]. Throughout the site, the terms “we,” “us,” and “our” refer to [Your Store Name]. By using our site and services, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or have parental permission to use this site.

3. Custom & Made-to-Order Items

All items are custom, handmade, and made to order.
Once production has started, orders cannot be canceled, changed, or refunded.

Minor variations in design, color, or stone placement are normal and not considered defects.

4. Order Accuracy

You are responsible for entering correct:

  • Shipping address

  • Size

  • Design details

We are not responsible for errors made by the customer.

5. Pricing & Payments

All prices are in USD. We reserve the right to change prices at any time.
Payment must be received in full before production begins.

6. Shipping & Delivery

Shipping times are estimates, not guarantees.
We are not responsible for carrier delays, lost packages marked as “Delivered,” or incorrect addresses.

7. Intellectual Property

All product designs, photos, and content on this site belong to [Your Store Name] and may not be copied or reused.

We reserve the right to refuse service to anyone for any reason.

8. Refunds & Returns

Our Refund & Returns Policy is part of these Terms.
By purchasing, you agree to that policy in full.

9. Chargebacks & Fraud

Any fraudulent chargeback or dispute filed without contacting us first may result in:

  • Permanent account blocking

  • Evidence submission to payment processors

  • Legal action when applicable

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from use of our products or site.

11. Governing Law

These Terms are governed by the laws of the United States and the state in which our business is registered.

12. Changes

We reserve the right to update these Terms at any time. Continued use of the site means you accept any changes.

13. Contact

For questions about these Terms, contact:

Email: frozenstonesstudio@gmail.com
Business Name: Frpzen Stones Studio